TERMS & CONDITIONS
In these Terms and Conditions the words ‘Ultimate Kingz’ ‘team’, ‘we’, ‘us’, ‘our’ and ‘ours’ refer to Ultimate Kingz. The words ‘person’, ‘persons’, ‘player’, ‘players’ and ‘customer’ refer to the party who funded the ticket/tickets or merchandise and any person or organisation acting on their behalf. These terms apply to all photograph or video products created by Ultimate Kingz, including all moving and still images and sound recordings of any form/ type.
1. Booking made on our website
All bookings made via our website are subject to these terms and conditions and our code of conduct for players. By accepting our terms and conditions you are then accepting responsibility for any guest(s)/person(s) entering our venue. Any person(s) in the venue who you have “brought with you” or “came with you” hereby give consent to the Ultimate Kingz team to photograph or video them, and it is your responsibility to make them aware of this.
2. Reference number
We will endeavour to attach a reference number to each booking, however we take no responsibility for reservations that have not received a booking reference. If you are unsure at any time in the reservation process as to whether your transaction has been completed, you can contact us on any of our social media pages or our email to obtain your booking reference number.
We reserve our right to cancel your booking and any future bookings with us if we are refused authority for payment or reasonably believe that payment will be refused at any stage. No refund will be given should you fail to attend your booking. Where payment(s) have been collected these will not be refunded, however provided the event is cancelled, then the full amount will be available to use for a future booking or will be refunded back into the payers account. We may cancel or amend your booking at any time, in which case we will refund your booking payment, however we will not be liable for any costs, expenses or losses arising from such amendment or cancellation.
4. Customer Behaviour and Punctuality
Competitors remain the responsibility of the person who booked the team ticket at all times whilst at any event hosted by Ultimate Kingz. Please ensure guests arrive and depart quietly and peacefully ensuring no disturbance to local residents or other competitors, members of staff and others in and around the venue. Ultimate Kingz reserves the right to stop the event at any time due to inappropriate behaviour, adverse weather and any and all health and safety issues. Health and Safety is something Ultimate Kingz take seriously and we reserve the right to remove any of our personnel and/or equipment from a location if a member of our team are subject to abusive or aggressive behaviour or we deem it to be unsafe. At any point throughout the event if any team is not ready to kick off at designated time, they will forfeit the match with a score of 3-0.
Ultimate Kingz asserts its full rights as copyright owner of all material that has been captured, produced and/or processed by us, whether or not such material becomes/ forms part of a finished/final project. The copyright of all produced material is solely owned by Ultimate Kingz and is protected under UK law.
6. Damages or Loss of possessions
Ultimate Kingz will not under any circumstances accept or be liable in respect of any damage to or loss of any goods articles or property of any kind brought into or left at the venue.
7. Adverse Weather
If the weather is extremely bad and it becomes unsafe for players to play, we reserve the right to cancel the event. We will do our upmost to reschedule the event to an alternative time or date and if this cannot be achieved, a full refund will be provided if we/ the venue have cancelled the event.
9. Information collection
This is information about you that you give us by filling in forms on our site www.ultimatekingz.co.uk. The information you give us may include your name, address, e- mail address, phone number and payment details. We may also collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We are advocates of privacy and will not sell this information to third parties nor anyone else. The information provided will remain secure and protected.
The price of each booking will be as quoted on our website at the time the payment for your booking is processed. We shall not be liable for any technical mistake resulting in the display of an incorrect price. You will receive confirmation that payment has been paid within 24 hours of your payment being processed.
By making the booking you accept the terms and conditions as detailed above.
This document shall be taken as an agreement between the person(s) and
Ultimate Kingz under UK law.